Docs › Policies
Terms of service
The rules for using Beluga, in plain language. Please read them before your first order.
1. Who we are and what these terms cover
These are the terms regarding Beluga ("Beluga", "we", "us"). They apply to the website, the API and every order you create (together, the "Service"). By using the Service you accept these terms, the compliance policy, the refund policy and the privacy policy. If you don't agree, don't use the Service.
2. Eligibility
You must be at least 18, legally able to accept these terms, and not a Restricted Person under the compliance policy. You are responsible for making sure that using the Service is legal where you are.
3. The Service
- Bridge: you send XMR to a one-time deposit address and receive the same amount of XMR2, a Hyperliquid spot token, at your Hyperliquid address. You can redeem XMR2 for XMR, minus the redemption fee.
- Bid: we may keep a standing order to buy XMR2 for USDC on Hyperliquid. Its price, size and availability are at our discretion and can change or stop at any time. Trades on Hyperliquid follow Hyperliquid's rules.
- Exchange: you send one supported coin and receive another at the address you give. We execute through Hyperliquid and the asset bridges it uses.
The exchange and, since 2026-11-10, the XMR2 bridge run on mainnet with real coins. Order limits are published on the Fees & limits page.
4. XMR2 and its backing
- Each XMR2 outside our own accounts is backed by one XMR in our vault. We verify the vault against circulating XMR2 every 5 minutes and publish a reserve proof every 5 minutes (Reserves).
- You may redeem XMR2 for XMR under these terms, minus the published fee. Redemptions can be paused for safety (for example on a verification mismatch) or for maintenance; paused redemptions are paid once the pause ends.
- XMR2 is a means to move Monero onto Hyperliquid. It is not an investment, carries no yield and gives no rights other than redemption as described here.
5. Orders, quotes and addresses
- Quotes are estimates. The deposit amount is exact; the final exchange rate is calculated after 1 confirmation of your deposit. The bridge is always 1:1.
- Windows: deposit addresses and redemption windows are valid for the time shown with the order. Late deposits are handled under the refund policy.
- Your addresses: you are responsible for the payout, refund and sending addresses you enter, and for controlling them. Payouts to the address you entered are final.
- Irreversibility: blockchain transactions can't be reversed. Check the network and the address before sending.
- Order ID: keep it. It is the only way to look up an order; we have no accounts.
- Manual review: orders above automatic limits, or that need a closer look, may be held for review before they continue.
6. Fees
Our fees are published on the Fees & limits page and shown before you send: bridge deposit 0%, redemption 1.0%, exchange as listed per route. Network fees and Hyperliquid's own fees are not ours and are not refunded. We may change fees for future orders; an order keeps the fees shown when it was created.
7. Compliance and refunds
Orders are screened as described in the compliance policy. We may refuse or stop an order, block an address and return its funds under that policy. We freeze or seize assets only on a valid court order. Orders that can't be completed are refunded under the refund policy.
8. Acceptable use
Don't use the Service for anything illegal or for the Prohibited Transactions listed in the compliance policy. Don't attack, overload, scrape at abusive rates or try to bypass the limits of the website or API. Don't impersonate Beluga.
9. Risks
Using digital assets involves risk. By using the Service you accept in particular:
- Custody while bridged: the XMR backing XMR2 is held by us until you redeem.
- Third-party platforms: Hyperliquid, its validators and bridges, and the Bitcoin and Monero networks are outside our control. Outages, rule changes, congestion, delisting or front-end restrictions there can delay or block orders and trading.
- Market risk: prices of Monero, Bitcoin, USDC and XMR2 can move sharply. The bid and quotes can change at any time.
- Technology risk: software can fail. We test carefully, verify continuously and pause automatically on mismatches, but cannot exclude errors.
- Regulatory risk: laws on digital assets change and may restrict or end parts of the Service.
- Your own security: loss of your keys, phishing copies of this site and wrong addresses are outside our control. We never ask for your seed phrase or keys.
10. Availability and changes
We provide the Service as available. We may pause, limit or change any part of it, including automatically for safety. Orders already funded are completed or refunded. We may update these terms; the date at the top shows the current version, and changes apply to orders created after it.
11. No advice
Nothing on the Service is financial, investment, tax or legal advice. Comparisons with other services are based on their public data at the time shown and may be out of date.
12. Liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, or losses caused by third-party platforms, networks, market movements, or addresses you entered. Our total liability for an order is limited to the value of that order, plus the fees you paid us for it. Nothing in these terms limits liability that cannot be limited by law.
13. Contact
[email protected] · SimpleX: Beluga Support · legal orders: [email protected].
Last updated November 6, 2026